(Go back to all FAQs HERE)

NOTE: For access to our NEW Live Production Queue and more info, click HERE (and bookmark this new page

Why does it say “HOLD” on my order in the Production Queue?  Go to this, the next FAQ

go to this NEW page – Production Queue Page

Updated 3-12-2022

NOTE: We just started sending remainder invoices for the last tranche of deposits, so check your email in the coming days.

Either you have not responded to our request for an address verification for shipping OR we have some other issue to be resolved, such as:

1. WE have not gotten to your email reply as we are SWAMPED! Sorry!!!
2. OR We haven’t sent you the automated address confirmation email yet (that is when you see a bunch of HOLDs together) They go out roughly 2 weeks before your rack goes into production. – check your spam
3. OR Deposit remainder invoice not paid – check your spam

When we have received your response to the confirmation email and resolved all issues, we will change out HOLD to CONFIRMED.

If we are building your rack, it will say IN-PROCESS

Please look for our emails and respond promptly so we don’t skip you in the queue. We are getting 100’s of emails a day and the more proactive you can be with us, the better for us all 🙂

NOTE: The website answers almost every question that has been asked of us. We update it constantly and add FAQs immediately when appropriate. The more you search the website and look for answers, the more time we can spend on other tasks.

Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.

Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.

We are using this capital to lock in aluminum pricing. And, as a startup, instead of paying interest on loans (for which we don’t qualify for…yet) and raising prices even more. Everything we buy is financed in some way and we are no exception.

We always suggest using a credit card vs a debit card to protect yourself. Let’s be honest here…you never know what could happen. Heard of Sears, Kmart, Texaco?

You can see our daily progress on shipments HERE to get an idea of how we are doing.

Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and the current issues with the supply chain with all industries.

The discounted waitlist period ended September 7, 2020. We sent notices of this deadline on 8/30 and 9/3, with 48 and 24-hour notices. As much as we’d like to extend this offer, it is not sustainable for us to do so as a startup company. 

Free FedEx ground for orders of $499 or more, for the 48 contiguous states, otherwise $55 per rack/box.

Canada is $119 per box.

APOs, Alaska and Hawaii priced at current rates.

Yes, you’ll receive tracking info once your order is loaded into Santa’s sleigh 🙂

Buying a new bike rack is like welcoming a new family member. Let’s make sure the Mach2 “fits” into your family!

• Weights:
  Mach2 2″ & 1.25″ – 30.7 lbs (Shipping is 36.2 lbs and box outside dimensions are 31″x19″x9″ – inside dimensions are 29.5″x18″x8″)
• Add-on – 22.7 lbs (Shipping is 27.9 lbs and outside dimensions are 31″x19″x9″ – inside dimensions are 29.5″x18″x8″)
• Ramp – 13lbs – Shipping is 14 lbs and box outside dimensions 60”x8”x8”
• Maximum tire width – 4.77 inches (5.05 tire is the maximum we have seen and it works – see this FAQ – Maximum Tire width

NOTE: We do NOT give opinions of fitment, as there are variables of changes in model spec, OEM & aftermarket hitches and adapters, and way too many cars to keep up a database. We give YOU the tools you should need to measure and make a determination yourself. If you can’t find the answer you need, contact us!

In the tilted down mode (see the image/specs below),

• The first Add-On is 1 7/16″ below the hitch,
• The second Add-On is  5 15/32″ below that for for a total of 6 15/16″ below the hitch.
• The third and fourth Add-On are each an additional 5 15/32″ below the Add-on above it.

Printable PDF

These are conservative numbers made to protect your investment in your bikes. Please check your tongue weight capacity for your vehicle/hitch as OEM will not be the same as an aftermarket hitch.

These numbers do NOT take into consideration hitch adapters or extenders that could put more leverage, and therefore stress, on the hitch/crossbar that would lower these capacities even more.

1.25″ Mach2

1 bike –   120 lbs
2 bikes – 140 lbs
3 bikes – 160 lbs

2″ Mach2

1 bike   – 120 lbs
2 bikes – 240 lbs
3 bikes – 300 lbs
4 bikes – 185 lbs

The base Mach2 hitch rack mount weighs approximately 30.7 lbs and each Add-on weighs 22.7 lbs.

The bike rack can be used with a wheelbase of 56″ with wheel sizes from 12″ to 29″, and up to a 5″ wide tire with no adapters needed. See the no-tools tire size adjustment in action:

[youtube https://www.youtube.com/watch?v=k5FVVPlipd8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

Here is an image of the bike size range dimensions.

Quik Rack Mach2 with Add-Ons: Loaded for vacation

10.04 inches. See full dimensions below.

Printable Mach2 CAD drawing from the top – PDF

The rack can accommodate tires as wide as 5” with no adapters needed. The distance is 4.77″ between the arms, but dare we say, tires are not really accurate in their dimensions? 🙂

Quik Rack Mach2: 5″ tire

The Mach2 fits the Vee Snow Shoe 2XL, which is 5.05″ wide. (stated by the manufacturer)

There are two types of fenders: Plastic and Steel.
Our suggestions are:

• For plastic, the spool will push down the fender to the tire for a snug fit.
• For steel, you could take foam pads, and cut it to wrap around the spool so that the fender will not get scratched.

We will be releasing an addition solution, and are determining the best material for the job.

Yes, you can remove it with one screw and use a standard hitch pin bolt with cotter pin or lock.

We use a spacer to add to the 1.25″ male piece that pops on and off. (included with Mach2 1.25″ purchase)

(top picture – Adapter off for use in a 1.25″ hitch receiver)

Adapter on for use in a 2″ hitch receiver. You then insert the male w/adapter into the 2″ hitch receiver and tighten it down.

NOTE: These are older pictures of a prototype. Product will be slightly different

Yes! We also suggest a hitch anti-rattle stabilizer for a tight fit.

We also have our 1.25″ to 2″ convertible Mach2 hitch model to natively fit a 1.25″ hitch receiver.

Learn more about this HERE

NOTE: These are older pictures of a prototype. Product will be slightly different

We do not. We recommend a third party adapter. But we are thinking of creating one ourselves 🙂

We offer a fixed 2″ hitch model and a 1.25″ to 2″ convertible model with the adapter included. However, if you are looking to convert to a 2″+ hitch, look for a hitch adapter that removes wobble from the vehicle/adapter connection, and use the shortest adapter available. The smaller the distance between the bumper and rack, the more stable.

Yes! It clears by about an inch without a hitch extender. But it was only on one 2019 model, so you must check it yourself.

See this post by one of our testers – https://www.facebook.com/matt.brenner.75/posts/10158448921359329

Easy!

Remove it with one screw and use your own lock or hitch pin. Watch our demo to learn more about the adaptability of the redesigned hitch:

[youtube https://www.youtube.com/watch?v=k5FVVPlipd8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

The new hitch design uses two aluminum pads instead of one steel ball. The pads are stronger, smoother and more stable, as the old steel ball version could deform the hitch over time. Watch it in action:

[youtube https://www.youtube.com/watch?v=k5FVVPlipd8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

Note: that the Captive Spring Pin can be removed with one screw for vehicles that don’t have clearance for it.

Here are the dimensions for the Hitch assembly.

(Printable PDF link)

The ramp weighs 12 lbs. and measures 56-1/4″ long. See it in action:

[youtube https://www.youtube.com/watch?v=k5FVVPlipd8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

We advise a two-bike max with only the 2 in. hitch model.

We advise against it because it extends beyond DOT regulations and it would put excessive leverage and strain on the vehicle’s hitch and rack components.

We would not warranty this usage.

Since everyone has a different model and spare tire size, we recommend an 2″ to 2″ extension to push the rack further rearward.

We do NOT recommend buying the 1.25″ Mach2 as it will put more strain on it.

There are many third-party products you can search for to solve this problem as we don’t have our own…yet.

Not at this time.

We recently met a Doctor in our town who had an Elliptigo 11R bike and it fits fine on our rack with no modification.

If you wanted to carry two Elliptigo bikes, you would need to have one Add-on in between them because of the width of the base being larger than our width.

We may look into creating a customization to carry two Elliptigo bikes next to each other, but that will be some time off as we crank out higher demand items. 🙂

Some pics:

This is the one-key system that locks the Mach2 into the hitch and the Add-ons together. 

You can see the red safety latch that connects the Add-ons together and the blue push-button barrel lock that protects it from being removed.

The same lock and key are used to lock the rack into the hitch.

You will receive 2 keys with the Mach2 hitch rack. If you purchase more Add-ons later down the road, we can look up what variation of lock you already have and match it to your existing keys. Additional keys can also be purchased.

See it in action:

[youtube https://www.youtube.com/watch?v=k5FVVPlipd8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

Here is our new Wheel Lock accessory. We are still sourcing cables to weave between the locks and the bike(s), just like any other cable lock system. These are generally available at your local bike shop.

We suggest one lock per wheel, i.e. two locks per bike for quick security.
If you choose to ALWAYS use a cable, you could get by with one lock.

We are currently selling this to fulfilled customers only, in the order of the production queue, and then will open it up to the general public.

Keyed the same as your rack for convenience.
We will look you up in our database (as long as you use the same email as your original order/account) and match the key(s) to your Mach2 and accessories. Plus when you order, you can add a NOTE with you key numbers as a double check.

Made in our Grand Junction factory.

Example of a Cable:

The Tray Mount License Plate Kit includes all parts to mount license plate to rack tray and to your FIRST vehicle:

• License Plate Bracket
• Mounting brackets for underside of the Bike Tray

If you just need the License Plate Bracket for additional vehicles (without the mounting brackets), click HERE

See it in action:

Cal Phillips was the original owner and the inventor and designer of the Quik Rack. He is no longer associated with (company name removed for legal reasons) and is now designing for QuikRStuff. Check out the full demo of his latest design, the Quik Rack Mach2:

[youtube https://www.youtube.com/watch?v=k5FVVPlipd8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

Have you ever tried charging an iPad from 2010 with a cable from 2020? Our improved, no-tools coupling mechanism is not compatible with the older racks for a good reason. It’s out with the old and in with the new and improved! Check out the full demo of the Quik Rack Mach2, highlighting all the new features and improvements:

[youtube https://www.youtube.com/watch?v=k5FVVPlipd8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

It’s the rack you know and love, but Quikr.

14 new patents, modular, lightweight yet heavy duty, NO tools required, easy access release trigger (no more reaching blindly and dislocating a shoulder), quick Add-on addition/removal (did we say NO tools already??), easy wheel size adjustment, amongst other improvements that relieve your bike rack woes.

Check out the full demo of the Quik Rack Mach2, highlighting all the new features & improvements:

[youtube https://www.youtube.com/watch?v=k5FVVPlipd8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent&w=640&h=360]

Grand Junction, CO is where our secret lab is located – where unsung heroes solve America’s greatest bike rack crimes. 100% made in the US-of-A. Uncle Sam approves of this message.

The Mach2 Single Rack 2″ or 1.25” ($649) holds only one bike, hence the name.

You can add up to three Add-ons ($449 a piece) to the Mach2 Single Rack 2″ for a total of four bikes

OR…

You can add up to two Add-ons ($449 a piece) to the Mach2 Single Rack – 1.25″ Hitch for a total of three bikes

Check out the four-bike system in action!

At this time, it is delivery only.
Coordinating pickups would complicate the waitlist order and distract from production. We are only selling directly through the site at this time.

As we stabilize, we will address this, but not now.

We are fighting through the supply chain madness and our demand is so high, we need to focus on our stability and customers waiting on their purchases.

Aluminum, stainless steel hardware and some Delrin bushings.

Black with silver accents.

With the inventor of the original Quik Rack in our corner, you can expect his latest model, the Mach2, to be the industry standard. It’s lightweight, modular, and can handle 300 lbs. Cal’s racks have stood the test of time and we know some of you are willing to invest in the best for your carbon fiber steeds and versatile eBikes.

Delivery only at this time.

We are only shipping to the USA, US Military, and Canada at this time.

When production gets further along, we will address shipping outside of North America. It’s too early and we don’t want to be overly aggressive with all the supply chain issues all of us are experiencing.

The rack is mainly anodized aluminum with stainless steel fasteners (screws, bolts and nuts) some brass bushings, and a few Delrin parts.

The fasteners are torqued at the factory and because of the chemical properties of steel mated to aluminum, need no thread-lock solution.

It is a good idea to occasionally check the fasteners and other parts to make sure they are secure and tight. Any mechanical connection can vibrate and loosen, so make sure this doesn’t happen to you. This is normal wear and tear.

You can find our policy link on the footer of the website.

Here is the direct link – https://quikrstuff.com/Company-Policies/

If you want help on how to accomplish something specific or have a tip to help your fellow QuikRack users, please feel free to fill out our Contact Form or email Support@QuikrStuff.com

Keep your rack clean and in good working order by simply using water and soap, nothing more. All metals corrode no matter what treatment they have, so the more you keep them clean, the better they will operate and last.

Road salts are very corrosive, so you must be proactive with your rack to keep it in good condition.

NOTE: Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm(s) locked in place

Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm locked in place. When operating the rack arm, squeaking can be minimized by lifting the red lever parallel with the silver bar as shown below.

As far as the trigger bar¹⁰  goes, and the rack tilting down, it is made to be very tight. So yes, the spring helps, but it does not set the release bar (11) in place. You must wiggle the rack up and down and push the trigger in to completely seat the release bar (11)

See section 4.0 – Usage in the manual – HERE

1- When moving rack between positions, ensure the release bar¹¹ is seated so that the trigger bar¹⁰ is flush with two cross bars^{12 /13} for vertical position and for standard carry position (Figure 14).

2- You MUST wiggle the rack up and down, and push the trigger bar¹⁰ in to fully seat the release bar¹¹.

Loosen and retighten the tire spools so that they are aligned/evenly positioned on each arm.

Uneven spacing can make the arms appear to “bend” and looked crooked.

Also, you might have to turn the carriage bolt a 1/4 turn either way to make sure the gold lever is tight and against the bar as shown in the picture.

We are currently focusing on meeting demand for the hitch model, but we will keep you posted on other product developments via our emails, blog posts, Facebook, and Instagram.

We do not. We recommend a third party adapter. But we are thinking of creating one ourselves 🙂

Not at the moment. This is something that we hope to create and market in the future (along with many other things!).

We are researching a lighting solution for the rack and the license plate.

At this time, it is not a high priority compared to other customer wants and needs, but we will be addressing it.