FAQ/Patents
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Current Shipping and Payment Questions
UPDATED SEPTEMBER 2023
If you want help on how to accomplish something specific or have a tip to help your fellow QuikRack users, please feel free to fill out our Contact Form or email Support@QuikrStuff.com
UPDATED SEPTEMBER 2023
Keep your rack clean and in good working order by simply using water and soap, nothing more. All metals corrode no matter what treatment they have, so the more you keep them clean, the better they will operate and last.
It works just fine to spray the rack off at the car wash.
Road salts are very corrosive, so you must be proactive with your rack to keep it in good condition.
NOTE: Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm(s) locked in place
UPDATED SEPTEMBER 2023
Some squeaking is normal, so no need to think that there is an issue with the rack. Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm locked in place. When operating the rack arm, squeaking can be minimized by lifting the red lever parallel with the silver bar as shown below. Also, be sure to periodically wash your rack with soap and water (you can spray it at the car wash) to keep it functioning correctly.
UPDATED SEPTEMBER 2023
The red easy-access pivot trigger is on the end of the rack and each Add-On, so it is always easy to find and use. This feature allows you to pivot the rack into four different positions – vertical storage position, 45-degree, the horizontal standard carry position, and hatch access.
It may seem that the pivot trigger is too tight and too hard to move. It is intentionally made this way. It helps to jiggle the rack back and forth and up and down to get it to release.
After moving the rack between positions, ensure the red pivot trigger is flush with the two cross bars and not sticking up higher than them (this is true for the vertical position and for standard carry position). Again, you can jiggle the rack around to help get the red pivot trigger to drop into its home position. It’s a good idea to get in the habit of running your hand or thumb over the pivot trigger after you tilt your rack to check that it is flush with the two cross bars.
Ensuring that the red pivot trigger is in its home position will in turn ensure that the release bar (circled in yellow below) is reseated and safe to travel with. The release bar should not be left as it is seen in the illustration below.
See section 4.0 – Usage in the manual – HERE
UPDATED SEPTEMBER 2023
Loosen and retighten the tire spools so that they are aligned/evenly positioned on each arm.
Uneven spacing can make the arms appear to “bend” and looked crooked.
Also, you might have to turn the carriage bolt a 1/4 turn either way to make sure the gold lever is tight and against the bar as shown in the picture.
UPDATED SEPTEMBER 2023
We approve usage for a two-bike maximum configuration with only the 2 in. hitch model on an RV or 5th Wheel.
It needs to be inserted into a chassis mounted hitch receiver (not a bumper mount).
UPDATED SEPTEMBER 2023
The Mach2 is approved for general Off Road use.
This being said, proper caution is always required. We call this common sense coverage.
Drive slowly and carefully in all off-road situations. If you are driving too fast and hit a big bump that causes damage to your rack or vehicle, that is not covered under warranty. If you are using the rack on demanding 4×4 terrain and drop off a ledge and bash the rack, this is not covered by warranty.
Specs and Fitment Questions
UPDATED SEPTEMBER 2023
If you want help on how to accomplish something specific or have a tip to help your fellow QuikRack users, please feel free to fill out our Contact Form or email Support@QuikrStuff.com
UPDATED SEPTEMBER 2023
Keep your rack clean and in good working order by simply using water and soap, nothing more. All metals corrode no matter what treatment they have, so the more you keep them clean, the better they will operate and last.
It works just fine to spray the rack off at the car wash.
Road salts are very corrosive, so you must be proactive with your rack to keep it in good condition.
NOTE: Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm(s) locked in place
UPDATED SEPTEMBER 2023
Some squeaking is normal, so no need to think that there is an issue with the rack. Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm locked in place. When operating the rack arm, squeaking can be minimized by lifting the red lever parallel with the silver bar as shown below. Also, be sure to periodically wash your rack with soap and water (you can spray it at the car wash) to keep it functioning correctly.
UPDATED SEPTEMBER 2023
The red easy-access pivot trigger is on the end of the rack and each Add-On, so it is always easy to find and use. This feature allows you to pivot the rack into four different positions – vertical storage position, 45-degree, the horizontal standard carry position, and hatch access.
It may seem that the pivot trigger is too tight and too hard to move. It is intentionally made this way. It helps to jiggle the rack back and forth and up and down to get it to release.
After moving the rack between positions, ensure the red pivot trigger is flush with the two cross bars and not sticking up higher than them (this is true for the vertical position and for standard carry position). Again, you can jiggle the rack around to help get the red pivot trigger to drop into its home position. It’s a good idea to get in the habit of running your hand or thumb over the pivot trigger after you tilt your rack to check that it is flush with the two cross bars.
Ensuring that the red pivot trigger is in its home position will in turn ensure that the release bar (circled in yellow below) is reseated and safe to travel with. The release bar should not be left as it is seen in the illustration below.
See section 4.0 – Usage in the manual – HERE
UPDATED SEPTEMBER 2023
Loosen and retighten the tire spools so that they are aligned/evenly positioned on each arm.
Uneven spacing can make the arms appear to “bend” and looked crooked.
Also, you might have to turn the carriage bolt a 1/4 turn either way to make sure the gold lever is tight and against the bar as shown in the picture.
UPDATED SEPTEMBER 2023
We approve usage for a two-bike maximum configuration with only the 2 in. hitch model on an RV or 5th Wheel.
It needs to be inserted into a chassis mounted hitch receiver (not a bumper mount).
UPDATED SEPTEMBER 2023
The Mach2 is approved for general Off Road use.
This being said, proper caution is always required. We call this common sense coverage.
Drive slowly and carefully in all off-road situations. If you are driving too fast and hit a big bump that causes damage to your rack or vehicle, that is not covered under warranty. If you are using the rack on demanding 4×4 terrain and drop off a ledge and bash the rack, this is not covered by warranty.
Features
UPDATED SEPTEMBER 2023
If you want help on how to accomplish something specific or have a tip to help your fellow QuikRack users, please feel free to fill out our Contact Form or email Support@QuikrStuff.com
UPDATED SEPTEMBER 2023
Keep your rack clean and in good working order by simply using water and soap, nothing more. All metals corrode no matter what treatment they have, so the more you keep them clean, the better they will operate and last.
It works just fine to spray the rack off at the car wash.
Road salts are very corrosive, so you must be proactive with your rack to keep it in good condition.
NOTE: Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm(s) locked in place
UPDATED SEPTEMBER 2023
Some squeaking is normal, so no need to think that there is an issue with the rack. Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm locked in place. When operating the rack arm, squeaking can be minimized by lifting the red lever parallel with the silver bar as shown below. Also, be sure to periodically wash your rack with soap and water (you can spray it at the car wash) to keep it functioning correctly.
UPDATED SEPTEMBER 2023
The red easy-access pivot trigger is on the end of the rack and each Add-On, so it is always easy to find and use. This feature allows you to pivot the rack into four different positions – vertical storage position, 45-degree, the horizontal standard carry position, and hatch access.
It may seem that the pivot trigger is too tight and too hard to move. It is intentionally made this way. It helps to jiggle the rack back and forth and up and down to get it to release.
After moving the rack between positions, ensure the red pivot trigger is flush with the two cross bars and not sticking up higher than them (this is true for the vertical position and for standard carry position). Again, you can jiggle the rack around to help get the red pivot trigger to drop into its home position. It’s a good idea to get in the habit of running your hand or thumb over the pivot trigger after you tilt your rack to check that it is flush with the two cross bars.
Ensuring that the red pivot trigger is in its home position will in turn ensure that the release bar (circled in yellow below) is reseated and safe to travel with. The release bar should not be left as it is seen in the illustration below.
See section 4.0 – Usage in the manual – HERE
UPDATED SEPTEMBER 2023
Loosen and retighten the tire spools so that they are aligned/evenly positioned on each arm.
Uneven spacing can make the arms appear to “bend” and looked crooked.
Also, you might have to turn the carriage bolt a 1/4 turn either way to make sure the gold lever is tight and against the bar as shown in the picture.
UPDATED SEPTEMBER 2023
We approve usage for a two-bike maximum configuration with only the 2 in. hitch model on an RV or 5th Wheel.
It needs to be inserted into a chassis mounted hitch receiver (not a bumper mount).
UPDATED SEPTEMBER 2023
The Mach2 is approved for general Off Road use.
This being said, proper caution is always required. We call this common sense coverage.
Drive slowly and carefully in all off-road situations. If you are driving too fast and hit a big bump that causes damage to your rack or vehicle, that is not covered under warranty. If you are using the rack on demanding 4×4 terrain and drop off a ledge and bash the rack, this is not covered by warranty.
General Quik-Rack Questions
UPDATED SEPTEMBER 2023
If you want help on how to accomplish something specific or have a tip to help your fellow QuikRack users, please feel free to fill out our Contact Form or email Support@QuikrStuff.com
UPDATED SEPTEMBER 2023
Keep your rack clean and in good working order by simply using water and soap, nothing more. All metals corrode no matter what treatment they have, so the more you keep them clean, the better they will operate and last.
It works just fine to spray the rack off at the car wash.
Road salts are very corrosive, so you must be proactive with your rack to keep it in good condition.
NOTE: Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm(s) locked in place
UPDATED SEPTEMBER 2023
Some squeaking is normal, so no need to think that there is an issue with the rack. Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm locked in place. When operating the rack arm, squeaking can be minimized by lifting the red lever parallel with the silver bar as shown below. Also, be sure to periodically wash your rack with soap and water (you can spray it at the car wash) to keep it functioning correctly.
UPDATED SEPTEMBER 2023
The red easy-access pivot trigger is on the end of the rack and each Add-On, so it is always easy to find and use. This feature allows you to pivot the rack into four different positions – vertical storage position, 45-degree, the horizontal standard carry position, and hatch access.
It may seem that the pivot trigger is too tight and too hard to move. It is intentionally made this way. It helps to jiggle the rack back and forth and up and down to get it to release.
After moving the rack between positions, ensure the red pivot trigger is flush with the two cross bars and not sticking up higher than them (this is true for the vertical position and for standard carry position). Again, you can jiggle the rack around to help get the red pivot trigger to drop into its home position. It’s a good idea to get in the habit of running your hand or thumb over the pivot trigger after you tilt your rack to check that it is flush with the two cross bars.
Ensuring that the red pivot trigger is in its home position will in turn ensure that the release bar (circled in yellow below) is reseated and safe to travel with. The release bar should not be left as it is seen in the illustration below.
See section 4.0 – Usage in the manual – HERE
UPDATED SEPTEMBER 2023
Loosen and retighten the tire spools so that they are aligned/evenly positioned on each arm.
Uneven spacing can make the arms appear to “bend” and looked crooked.
Also, you might have to turn the carriage bolt a 1/4 turn either way to make sure the gold lever is tight and against the bar as shown in the picture.
UPDATED SEPTEMBER 2023
We approve usage for a two-bike maximum configuration with only the 2 in. hitch model on an RV or 5th Wheel.
It needs to be inserted into a chassis mounted hitch receiver (not a bumper mount).
UPDATED SEPTEMBER 2023
The Mach2 is approved for general Off Road use.
This being said, proper caution is always required. We call this common sense coverage.
Drive slowly and carefully in all off-road situations. If you are driving too fast and hit a big bump that causes damage to your rack or vehicle, that is not covered under warranty. If you are using the rack on demanding 4×4 terrain and drop off a ledge and bash the rack, this is not covered by warranty.
Usage and Troubleshooting
UPDATED SEPTEMBER 2023
If you want help on how to accomplish something specific or have a tip to help your fellow QuikRack users, please feel free to fill out our Contact Form or email Support@QuikrStuff.com
UPDATED SEPTEMBER 2023
Keep your rack clean and in good working order by simply using water and soap, nothing more. All metals corrode no matter what treatment they have, so the more you keep them clean, the better they will operate and last.
It works just fine to spray the rack off at the car wash.
Road salts are very corrosive, so you must be proactive with your rack to keep it in good condition.
NOTE: Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm(s) locked in place
UPDATED SEPTEMBER 2023
Some squeaking is normal, so no need to think that there is an issue with the rack. Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm locked in place. When operating the rack arm, squeaking can be minimized by lifting the red lever parallel with the silver bar as shown below. Also, be sure to periodically wash your rack with soap and water (you can spray it at the car wash) to keep it functioning correctly.
UPDATED SEPTEMBER 2023
The red easy-access pivot trigger is on the end of the rack and each Add-On, so it is always easy to find and use. This feature allows you to pivot the rack into four different positions – vertical storage position, 45-degree, the horizontal standard carry position, and hatch access.
It may seem that the pivot trigger is too tight and too hard to move. It is intentionally made this way. It helps to jiggle the rack back and forth and up and down to get it to release.
After moving the rack between positions, ensure the red pivot trigger is flush with the two cross bars and not sticking up higher than them (this is true for the vertical position and for standard carry position). Again, you can jiggle the rack around to help get the red pivot trigger to drop into its home position. It’s a good idea to get in the habit of running your hand or thumb over the pivot trigger after you tilt your rack to check that it is flush with the two cross bars.
Ensuring that the red pivot trigger is in its home position will in turn ensure that the release bar (circled in yellow below) is reseated and safe to travel with. The release bar should not be left as it is seen in the illustration below.
See section 4.0 – Usage in the manual – HERE
UPDATED SEPTEMBER 2023
Loosen and retighten the tire spools so that they are aligned/evenly positioned on each arm.
Uneven spacing can make the arms appear to “bend” and looked crooked.
Also, you might have to turn the carriage bolt a 1/4 turn either way to make sure the gold lever is tight and against the bar as shown in the picture.
UPDATED SEPTEMBER 2023
We approve usage for a two-bike maximum configuration with only the 2 in. hitch model on an RV or 5th Wheel.
It needs to be inserted into a chassis mounted hitch receiver (not a bumper mount).
UPDATED SEPTEMBER 2023
The Mach2 is approved for general Off Road use.
This being said, proper caution is always required. We call this common sense coverage.
Drive slowly and carefully in all off-road situations. If you are driving too fast and hit a big bump that causes damage to your rack or vehicle, that is not covered under warranty. If you are using the rack on demanding 4×4 terrain and drop off a ledge and bash the rack, this is not covered by warranty.
Future Plans Questions
UPDATED SEPTEMBER 2023
If you want help on how to accomplish something specific or have a tip to help your fellow QuikRack users, please feel free to fill out our Contact Form or email Support@QuikrStuff.com
UPDATED SEPTEMBER 2023
Keep your rack clean and in good working order by simply using water and soap, nothing more. All metals corrode no matter what treatment they have, so the more you keep them clean, the better they will operate and last.
It works just fine to spray the rack off at the car wash.
Road salts are very corrosive, so you must be proactive with your rack to keep it in good condition.
NOTE: Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm(s) locked in place
UPDATED SEPTEMBER 2023
Some squeaking is normal, so no need to think that there is an issue with the rack. Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm locked in place. When operating the rack arm, squeaking can be minimized by lifting the red lever parallel with the silver bar as shown below. Also, be sure to periodically wash your rack with soap and water (you can spray it at the car wash) to keep it functioning correctly.
UPDATED SEPTEMBER 2023
The red easy-access pivot trigger is on the end of the rack and each Add-On, so it is always easy to find and use. This feature allows you to pivot the rack into four different positions – vertical storage position, 45-degree, the horizontal standard carry position, and hatch access.
It may seem that the pivot trigger is too tight and too hard to move. It is intentionally made this way. It helps to jiggle the rack back and forth and up and down to get it to release.
After moving the rack between positions, ensure the red pivot trigger is flush with the two cross bars and not sticking up higher than them (this is true for the vertical position and for standard carry position). Again, you can jiggle the rack around to help get the red pivot trigger to drop into its home position. It’s a good idea to get in the habit of running your hand or thumb over the pivot trigger after you tilt your rack to check that it is flush with the two cross bars.
Ensuring that the red pivot trigger is in its home position will in turn ensure that the release bar (circled in yellow below) is reseated and safe to travel with. The release bar should not be left as it is seen in the illustration below.
See section 4.0 – Usage in the manual – HERE
UPDATED SEPTEMBER 2023
Loosen and retighten the tire spools so that they are aligned/evenly positioned on each arm.
Uneven spacing can make the arms appear to “bend” and looked crooked.
Also, you might have to turn the carriage bolt a 1/4 turn either way to make sure the gold lever is tight and against the bar as shown in the picture.
UPDATED SEPTEMBER 2023
We approve usage for a two-bike maximum configuration with only the 2 in. hitch model on an RV or 5th Wheel.
It needs to be inserted into a chassis mounted hitch receiver (not a bumper mount).
UPDATED SEPTEMBER 2023
The Mach2 is approved for general Off Road use.
This being said, proper caution is always required. We call this common sense coverage.
Drive slowly and carefully in all off-road situations. If you are driving too fast and hit a big bump that causes damage to your rack or vehicle, that is not covered under warranty. If you are using the rack on demanding 4×4 terrain and drop off a ledge and bash the rack, this is not covered by warranty.
Current Patents
Quik Rack Mach2 founder/designer Cal M. Phillips owns these 14 patents covering the new Quik Rack Mach2 design:
Canada Patent 2956005: Carrier for a two-wheeled vehicle
U.S. Patent 9902222: Captive pin apparatus for retention of a drawbar in a trailer hitch receiver
U.S. Patent 9956922: Carrier for a two-wheeled vehicle
U.S. Patent 10005329: Captive pin apparatus for retention of a drawbar in a trailer hitch receiver (continuation in part)
U.S. Patent 10011237: Bike carrier pivot mechanism division patent
U.S. Patent 10059276: Carrier for a two-wheeled vehicle
U.S. Patent 10065568: Bike carrier tray assembly with automatic tray position lock
U.S. Patent 10071695: Sliding pawl on a ratchet bar
U.S. Patent 10086769: Bike carrier tray assembly with automatic tray position lock
U.S. Patent 10099525: Trailer hitch draw-bar tightening mechanism
U.S. Patent 10106100: Secure latch for coupled assemblies
U.S. Patent 10124740: Bike carrier with automatic tray position lock
U.S. Patent 10150424: Adjustable retention arm for a bike carrier
U.S. Patent 10167887: Beam joining apparatus with bolt and threaded wedge
Also:
U.S. Patent 5833074: Fast-loading, protective bicycle rack (Patent for the original Quik-Rack) **Now expired**
U.S. Patent 6620081: Exercise stand and centrifugal resistance unit for a bicycle. **Notice of infringement filed**
Cal Phillips has 19 other patents that cover bicycle-related products.
