Presale Questions (before waitlist was ended on 7/1/20)
We are sending an “order now” link to our waitlist in increasingly larger batches of 500-1000 now. You will receive a unique link to purchase when we reach your place on the list. There will be 72 hours between email batches. Your link expires after 72 hours so we can move through the list efficiently. If you pay-in-full or put down a deposit, you may always request a refund after placing an order if need be.
We do not know exactly when you will receive your email, as it is a function of how many orders are placed before you, which varies with each email batch. No need to crunch numbers, you’ll get the link when it’s your turn to buy. See our blog for recurring waitlist & production updates.
Yes, but you may always request a refund after placing an order if need be.
Shipping speed is a function of how many pre-orders are placed before you, which varies with each batch. We are sold out at the moment and are making parts for new racks. We are aiming for November 2020 delivery, but 6 months maximum.
Yes, you’ll receive tracking info once your order is loaded into Santa’s sleigh 🙂
If you have ever heard of Kickstarter, we are “capitalizing” our company with sales vs. additional investment. We have a factory, but need to upgrade machines to get efficiency. Ultimately, every company wants sales to capitalize growth and not additional investors. Distributions to investors and banks add expense to the rack, we want to keep the cost down and value high. As an example, Tesla took $1000 deposits and was able to capitalize some of its production needs via sales.
Since the presale list started in 2017 and was closed on June 30th, we have over 6300 people waiting that could “capitalize” us. We are pleasantly surprised with the response (and patience) from people waiting since 2017. As we move through the list in increasing bigger email batches, we hope to use those funds to get automated CNC machines to pump out these babies.
It is slated to be produced next and you may pre-order or make a deposit through your unique purchase link.
If I put a deposit down on the 1-¼”, can I put that towards the discounted 2” if I change my mind? Or vice versa?
No, you must purchase everything at once to take advantage of the special waitlister pricing.
Current Status Questions
The original waitlist that began in 2017 was capped July 1, 2020. If you added yourself to the waitlist via the product page after July 1st and received a waitlist confirmation email, this means you were placed on the NEW backorder list. We sold out of our first batch at the end of July and backorders will be fulfilled upon restocking. We are aiming for November 2020 delivery, but 6 months maximum.
The 1-1/4″ hitch design is slated to be produced next. We will keep you posted on its release, as it is in high demand.
Many of you have asked about the ramp accessory for loading heavy eBikes. We are now finalizing the design. The ramp will attach and lock to the last Add-on to travel with you.
Specs and Fitment Questions
The new hitch design uses two aluminum pads instead of one steel ball. The pads are stronger, smoother and more stable, as the old steel ball version could deform the hitch over time. Watch it in action:
Note: that the Captive Spring Pin can be removed with one screw for vehicles that don’t have clearance for it.
Here are the dimensions for the Hitch assembly.
The bike rack can be used with wheel sizes from 12″ to 29″ and up to a 5″ wide tire with no adapters needed. See the no-tools tire size adjustment in action:
Here is an image of the bike size range dimensions.
The rack can accommodate tires as wide as 5” with no adapters needed.
This is the one-key system that locks the Mach2 into the hitch and the Add-ons together.
You can see the red safety latch that connects the Add-ons together and the blue push-button barrel lock that protects it from being removed.
The same lock and key are used to lock the rack into the hitch.
You will receive 2 keys with the Mach2 hitch rack. If you purchase more Add-ons later down the road, we can look up what variation of lock you already have and match it to your existing keys. Additional keys can also be purchased.
See it in action:
Cable locks are the best way to lock your bike. You can also put padlocks on the wheel size levers if desired. Remember, locks only “keep honest people honest.” In today’s world, with battery powered grinders and such, your best security is to keep the bikes in your sight or locked and out of public view. An integrated lock would force us to raise prices, so we encourage customers to invest in a lock that best suits their security needs and budget.
There are two types of fenders: Plastic and Steel.
Our suggestions are:
- For plastic, the spool will push down the fender to the tire for a snug fit.
- For steel, you could take foam pads, and cut it to wrap around the spool so that the fender will not get scratched.
NOTE: Sorry, but we are not responsible for any damage to fenders due to these suggestions and your usage of them.
My 2″ hitch has 4.625″ insertion maximum and little room. I don’t think the spring auto-pin thing would fit. Can I just remove it and use a regular locking pin?
Yes, you can remove it with one screw and use a standard hitch pin bolt with cotter pin or lock.
Have you tested the rack on the back of a ProMaster Van? Does it tilt enough to allow the doors to open?
Yes! It clears by about an inch without a hitch extender. But it was only on one 2019 model, so you must check it yourself.
See this post by one of our testers – https://www.facebook.com/matt.brenner.75/posts/10158448921359329
Remove it with one screw and use your own lock or hitch pin. Watch our demo to learn more about the adaptability of the redesigned hitch:
Do NOT use any lubricant as it will collect dirt and prevent the necessary friction to keep the rack arm locked in place. When operating the rack arm, squeaking can be minimized by lifting the red lever parallel with the silver bar as shown below.
General Quik-Rack Questions
Cal Phillips was the original owner of 1Up USA and the inventor, & designer of the Quik Rack. He is no longer associated with them and is now designing for QuikRStuff. Check out the full demo of his latest design, the Quik Rack Mach2:
Have you ever tried charging an iPad from 2010 with a cable from 2020? Our improved, no-tools coupling mechanism is not compatible with the older racks for a good reason. It’s out with the old and in with the new and improved! Check out the full demo of the Quik Rack Mach2, highlighting all the new features and improvements:
It’s the rack you know and love, but QuikR.
14 new patents, modular, lightweight yet heavy duty, NO tools required, easy access release trigger (no more reaching blindly and dislocating a shoulder), quick Add-on addition/removal (did we say NO tools already??), easy wheel size adjustment, amongst other improvements that relieve your bike rack woes.
Check out the full demo of the Quik Rack Mach2, highlighting all the new features & improvements:
Grand Junction, CO is where our secret lab is located – where unsung heroes solve America’s greatest bike rack crimes. 100% made in the US-of-A. Uncle Sam approves of this message.
With the inventor of the original Quik Rack in our corner, you can expect his latest model, the Mach2, to be the industry standard. It’s lightweight, modular, and can handle 300 lbs. Cal’s racks have stood the test of time and we know some of you are willing to invest in the best for your carbon fiber steeds and versatile eBikes.
At this time, it is delivery only.
Coordinating pickups would complicate the waitlist order and distract from production. We are only selling directly through the site at this time.
We are finalizing the design of the ramp accessory. The ramp will attach and lock to the last Add-on to travel with you.
We’ll keep you posted on its development, as it is a top priority.
Aluminum, stainless steel hardware and some Delrin bushings.
Yes, you’ll receive tracking info emailed to you once your order has shipped.
Quik Rack Mach2 founder/designer Cal M. Phillips owns these 14 patents covering the new Quik Rack Mach2 design:
Canada Patent 2956005: Carrier for a two-wheeled vehicle
U.S. Patent 9902222: Captive pin apparatus for retention of a drawbar in a trailer hitch receiver
U.S. Patent 9956922: Carrier for a two-wheeled vehicle
U.S. Patent 10005329: Captive pin apparatus for retention of a drawbar in a trailer hitch receiver (continuation in part)
U.S. Patent 10011237: Bike carrier pivot mechanism division patent
U.S. Patent 10059276: Carrier for a two-wheeled vehicle
U.S. Patent 10065568: Bike carrier tray assembly with automatic tray position lock
U.S. Patent 10071695: Sliding pawl on a ratchet bar
U.S. Patent 10086769: Bike carrier tray assembly with automatic tray position lock
U.S. Patent 10099525: Trailer hitch draw-bar tightening mechanism
U.S. Patent 10106100: Secure latch for coupled assemblies
U.S. Patent 10124740: Bike carrier with automatic tray position lock
U.S. Patent 10150424: Adjustable retention arm for a bike carrier
U.S. Patent 10167887: Beam joining apparatus with bolt and threaded wedge
U.S. Patent 5833074: Fast-loading, protective bicycle rack (Patent for the original Quik-Rack) **Now expired**
U.S. Patent 6620081: Exercise stand and centrifugal resistance unit for a bicycle. **Notice of infringement filed**
Cal Phillips has 19 other patents that cover bicycle-related products.