Company Policies
Shipping:
Free FedEx Ground shipping for orders of $499 or more (48 contiguous U.S. states). Orders under $499 are subject to $55 shipping per box.
Alaska and Hawaii $99 per box are additional, priced at current rates.
Military APOs are an additional $45 per box.
Shipping to Canada is an additional $119 per box. Orders over $499 are $99 per box.
Overnight, 2-Day, or 3-Day Express shipping available for additional charge. Shipping cost is available at checkout.
Shipping Guidelines and Policies:
– FedEx Ground deliveries take between 1-5 days, with most packages arriving within 3 business days.
– You will receive tracking info as soon as your order is loaded into Santa’s sleigh! Check your spam.
– APO addresses subject to shipping fees based on location. An estimate is available upon request.
– A $35 shipping fee will be charged if the shipping address needs to be changed after the order has shipped.
– QuikrStuff is not responsible for missing packages if an incorrect shipping address is provided. It is your responsibility to be proactive with us.
– The customer is responsible for sending products back in the event of an incorrect purchase. There is a 10% restocking fee.
– After delivery, QuikrStuff is not responsible for stolen packages.
– If you select ‘Signature Required’ at checkout, FedEx Drivers will attempt to deliver your package three times before it is either held at your local FedEx facility for you to pick up or returned to QuikrStuff. If the package is returned to QuikrStuff, the customer is responsible for the return postage..
Sales Tax:
Your order is subject to sales tax determined by your state. If you should be exempt, please send a tax exemption certificate to orders@quikrstuff.com with your order number in the subject line so we can assist you.
Refunds
You may return your product for a full refund at any time within 30 days of purchasing. Simply email us to request a refund and we will issue a RMA and shipping label. You are responsible for the cost of shipping back to us. Your refund will be processed when the returned item is received and checked in to be in working order.
Warranty
QuikrStuff offers a lifetime warranty covering manufacturing defects under approved, normal use.
In the event of theft, vandalism, collision, product misuse, chemical reactions, and oxidation/color fading due to natural environment causes, QuikrStuff is not liable.
*Warranty valid for original product purchaser only. Proof of purchase required for all warranty claims. Hawaii, Alaska, and international customers will be required to pay for shipping on the product under warranty.
**QuikrStuff racks are made of aluminum, stainless steel hardware, and Delrin bushings. Our racks are anodized, and powder coated. Everything fades in UV. This is a normal occurrence and will not be warrantied. All hardware should be inspected and tightened periodically. If replacement parts are needed, please contact QuikrStuff.
Warranty questions?
Drop us a line, we’re here to help you out.
E-mail: Support@QuikrStuff.com