FAQ/Patents
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Current Shipping and Payment Questions
UPDATED JANUARY 2025
UPDATED NOVEMBER 2024
If you received an order confirmation email from us, then we have your order and are putting it together.
We are now shipping ALL orders within one week, and many within a day or two. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. Email us at support@quikrstuff.com for the fastest service.
When your order leaves our facility, you will receive an email stating that your order has shipped. It will include the tracking number and information about how to track your package(s).
UPDATED JANUARY 2025
Your credit card will be charged shortly after you place your order.
If you need to cancel your order, we can do that and will issue you a full refund. We are shipping all orders within a day or two, so please let us know ASAP if you want to cancel your order. Email us at support@quikrstuff.com for the fastest service.
If you want to cancel your order but it has already shipped, you will incur the cost of shipping all products back to us, plus a 10% restocking fee. We need to receive products back within 30 days. Upon receiving the items back in perfect condition, we will issue you a full refund (minus the original shipping costs we incurred to ship your order to you as well as the restocking fee).
UPDATED NOVEMBER 2024
If you would like to add items to your existing order(s), log into your account (your account was created during the process of placing your first order) and place an additional order. Using the same name and email address will cue our system to match up your orders and your locks/keys. You can also put your previous order # and your key # in the Order Notes section, if you would like.
Do not call us to add to your existing order. We will just suggest that you place an additional order, as stated above.
We are shipping all orders within one week and often within a day or two after the order is placed.
If we get the additional order in time, we will ship everything out together. If we don’t, the items from the second order will come along shortly after the first.
UPDATED DECEMBER 2024
We are now shipping ALL orders within one week, and most within a day or two.
Where We Ship
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
How to Determine Shipping Cost
We cannot provide a shipping cost estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount and choices. You can then choose to complete your order or not.
Signature Required
P.O. Boxes
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
Other shipping questions can be submitted at support@quikrstuff.com.
UPDATED NOVEMBER 2024
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
UPDATED MAY 2025
Specs and Fitment Questions
UPDATED JANUARY 2025
UPDATED NOVEMBER 2024
If you received an order confirmation email from us, then we have your order and are putting it together.
We are now shipping ALL orders within one week, and many within a day or two. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. Email us at support@quikrstuff.com for the fastest service.
When your order leaves our facility, you will receive an email stating that your order has shipped. It will include the tracking number and information about how to track your package(s).
UPDATED JANUARY 2025
Your credit card will be charged shortly after you place your order.
If you need to cancel your order, we can do that and will issue you a full refund. We are shipping all orders within a day or two, so please let us know ASAP if you want to cancel your order. Email us at support@quikrstuff.com for the fastest service.
If you want to cancel your order but it has already shipped, you will incur the cost of shipping all products back to us, plus a 10% restocking fee. We need to receive products back within 30 days. Upon receiving the items back in perfect condition, we will issue you a full refund (minus the original shipping costs we incurred to ship your order to you as well as the restocking fee).
UPDATED NOVEMBER 2024
If you would like to add items to your existing order(s), log into your account (your account was created during the process of placing your first order) and place an additional order. Using the same name and email address will cue our system to match up your orders and your locks/keys. You can also put your previous order # and your key # in the Order Notes section, if you would like.
Do not call us to add to your existing order. We will just suggest that you place an additional order, as stated above.
We are shipping all orders within one week and often within a day or two after the order is placed.
If we get the additional order in time, we will ship everything out together. If we don’t, the items from the second order will come along shortly after the first.
UPDATED DECEMBER 2024
We are now shipping ALL orders within one week, and most within a day or two.
Where We Ship
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
How to Determine Shipping Cost
We cannot provide a shipping cost estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount and choices. You can then choose to complete your order or not.
Signature Required
P.O. Boxes
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
Other shipping questions can be submitted at support@quikrstuff.com.
UPDATED NOVEMBER 2024
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
UPDATED MAY 2025
Features
UPDATED JANUARY 2025
UPDATED NOVEMBER 2024
If you received an order confirmation email from us, then we have your order and are putting it together.
We are now shipping ALL orders within one week, and many within a day or two. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. Email us at support@quikrstuff.com for the fastest service.
When your order leaves our facility, you will receive an email stating that your order has shipped. It will include the tracking number and information about how to track your package(s).
UPDATED JANUARY 2025
Your credit card will be charged shortly after you place your order.
If you need to cancel your order, we can do that and will issue you a full refund. We are shipping all orders within a day or two, so please let us know ASAP if you want to cancel your order. Email us at support@quikrstuff.com for the fastest service.
If you want to cancel your order but it has already shipped, you will incur the cost of shipping all products back to us, plus a 10% restocking fee. We need to receive products back within 30 days. Upon receiving the items back in perfect condition, we will issue you a full refund (minus the original shipping costs we incurred to ship your order to you as well as the restocking fee).
UPDATED NOVEMBER 2024
If you would like to add items to your existing order(s), log into your account (your account was created during the process of placing your first order) and place an additional order. Using the same name and email address will cue our system to match up your orders and your locks/keys. You can also put your previous order # and your key # in the Order Notes section, if you would like.
Do not call us to add to your existing order. We will just suggest that you place an additional order, as stated above.
We are shipping all orders within one week and often within a day or two after the order is placed.
If we get the additional order in time, we will ship everything out together. If we don’t, the items from the second order will come along shortly after the first.
UPDATED DECEMBER 2024
We are now shipping ALL orders within one week, and most within a day or two.
Where We Ship
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
How to Determine Shipping Cost
We cannot provide a shipping cost estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount and choices. You can then choose to complete your order or not.
Signature Required
P.O. Boxes
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
Other shipping questions can be submitted at support@quikrstuff.com.
UPDATED NOVEMBER 2024
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
UPDATED MAY 2025
General Quik-Rack Questions
UPDATED JANUARY 2025
UPDATED NOVEMBER 2024
If you received an order confirmation email from us, then we have your order and are putting it together.
We are now shipping ALL orders within one week, and many within a day or two. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. Email us at support@quikrstuff.com for the fastest service.
When your order leaves our facility, you will receive an email stating that your order has shipped. It will include the tracking number and information about how to track your package(s).
UPDATED JANUARY 2025
Your credit card will be charged shortly after you place your order.
If you need to cancel your order, we can do that and will issue you a full refund. We are shipping all orders within a day or two, so please let us know ASAP if you want to cancel your order. Email us at support@quikrstuff.com for the fastest service.
If you want to cancel your order but it has already shipped, you will incur the cost of shipping all products back to us, plus a 10% restocking fee. We need to receive products back within 30 days. Upon receiving the items back in perfect condition, we will issue you a full refund (minus the original shipping costs we incurred to ship your order to you as well as the restocking fee).
UPDATED NOVEMBER 2024
If you would like to add items to your existing order(s), log into your account (your account was created during the process of placing your first order) and place an additional order. Using the same name and email address will cue our system to match up your orders and your locks/keys. You can also put your previous order # and your key # in the Order Notes section, if you would like.
Do not call us to add to your existing order. We will just suggest that you place an additional order, as stated above.
We are shipping all orders within one week and often within a day or two after the order is placed.
If we get the additional order in time, we will ship everything out together. If we don’t, the items from the second order will come along shortly after the first.
UPDATED DECEMBER 2024
We are now shipping ALL orders within one week, and most within a day or two.
Where We Ship
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
How to Determine Shipping Cost
We cannot provide a shipping cost estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount and choices. You can then choose to complete your order or not.
Signature Required
P.O. Boxes
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
Other shipping questions can be submitted at support@quikrstuff.com.
UPDATED NOVEMBER 2024
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
UPDATED MAY 2025
Usage and Troubleshooting
UPDATED JANUARY 2025
UPDATED NOVEMBER 2024
If you received an order confirmation email from us, then we have your order and are putting it together.
We are now shipping ALL orders within one week, and many within a day or two. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. Email us at support@quikrstuff.com for the fastest service.
When your order leaves our facility, you will receive an email stating that your order has shipped. It will include the tracking number and information about how to track your package(s).
UPDATED JANUARY 2025
Your credit card will be charged shortly after you place your order.
If you need to cancel your order, we can do that and will issue you a full refund. We are shipping all orders within a day or two, so please let us know ASAP if you want to cancel your order. Email us at support@quikrstuff.com for the fastest service.
If you want to cancel your order but it has already shipped, you will incur the cost of shipping all products back to us, plus a 10% restocking fee. We need to receive products back within 30 days. Upon receiving the items back in perfect condition, we will issue you a full refund (minus the original shipping costs we incurred to ship your order to you as well as the restocking fee).
UPDATED NOVEMBER 2024
If you would like to add items to your existing order(s), log into your account (your account was created during the process of placing your first order) and place an additional order. Using the same name and email address will cue our system to match up your orders and your locks/keys. You can also put your previous order # and your key # in the Order Notes section, if you would like.
Do not call us to add to your existing order. We will just suggest that you place an additional order, as stated above.
We are shipping all orders within one week and often within a day or two after the order is placed.
If we get the additional order in time, we will ship everything out together. If we don’t, the items from the second order will come along shortly after the first.
UPDATED DECEMBER 2024
We are now shipping ALL orders within one week, and most within a day or two.
Where We Ship
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
How to Determine Shipping Cost
We cannot provide a shipping cost estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount and choices. You can then choose to complete your order or not.
Signature Required
P.O. Boxes
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
Other shipping questions can be submitted at support@quikrstuff.com.
UPDATED NOVEMBER 2024
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
UPDATED MAY 2025
Future Plans Questions
UPDATED JANUARY 2025
UPDATED NOVEMBER 2024
If you received an order confirmation email from us, then we have your order and are putting it together.
We are now shipping ALL orders within one week, and many within a day or two. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. Email us at support@quikrstuff.com for the fastest service.
When your order leaves our facility, you will receive an email stating that your order has shipped. It will include the tracking number and information about how to track your package(s).
UPDATED JANUARY 2025
Your credit card will be charged shortly after you place your order.
If you need to cancel your order, we can do that and will issue you a full refund. We are shipping all orders within a day or two, so please let us know ASAP if you want to cancel your order. Email us at support@quikrstuff.com for the fastest service.
If you want to cancel your order but it has already shipped, you will incur the cost of shipping all products back to us, plus a 10% restocking fee. We need to receive products back within 30 days. Upon receiving the items back in perfect condition, we will issue you a full refund (minus the original shipping costs we incurred to ship your order to you as well as the restocking fee).
UPDATED NOVEMBER 2024
If you would like to add items to your existing order(s), log into your account (your account was created during the process of placing your first order) and place an additional order. Using the same name and email address will cue our system to match up your orders and your locks/keys. You can also put your previous order # and your key # in the Order Notes section, if you would like.
Do not call us to add to your existing order. We will just suggest that you place an additional order, as stated above.
We are shipping all orders within one week and often within a day or two after the order is placed.
If we get the additional order in time, we will ship everything out together. If we don’t, the items from the second order will come along shortly after the first.
UPDATED DECEMBER 2024
We are now shipping ALL orders within one week, and most within a day or two.
Where We Ship
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
How to Determine Shipping Cost
We cannot provide a shipping cost estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount and choices. You can then choose to complete your order or not.
Signature Required
P.O. Boxes
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
Other shipping questions can be submitted at support@quikrstuff.com.
UPDATED NOVEMBER 2024
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
UPDATED MAY 2025
Current Patents
Quik Rack Mach2 founder/designer Cal M. Phillips owns these 14 patents covering the new Quik Rack Mach2 design:
Canada Patent 2956005: Carrier for a two-wheeled vehicle
U.S. Patent 9902222: Captive pin apparatus for retention of a drawbar in a trailer hitch receiver
U.S. Patent 9956922: Carrier for a two-wheeled vehicle
U.S. Patent 10005329: Captive pin apparatus for retention of a drawbar in a trailer hitch receiver (continuation in part)
U.S. Patent 10011237: Bike carrier pivot mechanism division patent
U.S. Patent 10059276: Carrier for a two-wheeled vehicle
U.S. Patent 10065568: Bike carrier tray assembly with automatic tray position lock
U.S. Patent 10071695: Sliding pawl on a ratchet bar
U.S. Patent 10086769: Bike carrier tray assembly with automatic tray position lock
U.S. Patent 10099525: Trailer hitch draw-bar tightening mechanism
U.S. Patent 10106100: Secure latch for coupled assemblies
U.S. Patent 10124740: Bike carrier with automatic tray position lock
U.S. Patent 10150424: Adjustable retention arm for a bike carrier
U.S. Patent 10167887: Beam joining apparatus with bolt and threaded wedge
Also:
U.S. Patent 5833074: Fast-loading, protective bicycle rack (Patent for the original Quik-Rack) **Now expired**
U.S. Patent 6620081: Exercise stand and centrifugal resistance unit for a bicycle. **Notice of infringement filed**
Cal Phillips has 19 other patents that cover bicycle-related products.
