FAQ/Patents
For Quikr self-help, please scroll and expand (+) questions to find your answer, and/or search the page for your question using the CTRL + F keys (PC) or Command (⌘) + F keys on a Apple Mac.
Current Shipping and Payment Questions
(Go back to all FAQs HERE)
Updated November 1, 2024
ALL orders are shipping within one week and there’s no going back from here!
This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
Sign up for email updates by scrolling down to the bottom left sign-up field and subscribing (best method), watch our blog, and/or follow our Facebook and Instagram @QuikrStuff pages to stay tuned in to QuikrStuff’s story.
UPDATED NOVEMBER 2024
We are now shipping ALL orders within one week. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
UPDATED FEBRUARY 2024
Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.
Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.
We are using this capital to lock in aluminum pricing and, as a startup, in lieu of paying interest on loans (for which we don’t qualify for…yet) which would mean raising prices even more.
It’s always a good idea to check with your credit or debit card company about specific consumer protections before using your card.
You can see our daily progress on shipments HERE to get an idea of how we are doing.
Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and are happy to assist you.
If you would like to add items to your existing order(s), place a new order and please use the same email address as your first order. Reply back to us from your email order receipts so we can match to the earlier orders, and key your rack the same.
NOTE: This is the only way we know that you are a repeat customer!
UPDATED JUNE 2024
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
We cannot provide a shipping estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount. You can then choose to complete your order or not.
If your package(s) is arriving via FedEx–which most large packages from us are–we will send you an automated email with tracking information the night your order ships.
IMPORTANT: It is your responsibility to be at the place of delivery to sign for the package(s). If you cannot, we suggest you log into FedEx Delivery Manager and either change the delivery address or choose to “HOLD AT FEDEX OFFICE” so you can pick it up at your convenience and to ensure the package(s) are not stolen. Keep in mind, if you hold at FedEx, you must pick it up within 7 business days or it will be sent back to QuikrStuff. At that point, you will be responsible for any additional shipping charges.
NOTE: FedEx has partnered with many retail stores and you could arrange to pick up your packages at one of them as well.
Another option is to waive the required signature. You MUST state in an email to Support@QuikrStuff.com that you wish to waive the signature requirement and that you understand and agree that the package(s) will no longer be insured and that QuikrStuff will not be responsible for any package that does not arrive and/or is stolen from your property.
Also, waiving the signature requirement must be done PRIOR to the package(s) leaving our facility. We cannot do this after the fact.
FedEx cannot deliver to a P.O. Box #. Please use your street address for shipping, if at all possible.
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
UPDATED SEPTEMBER 2023
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
Specs and Fitment Questions
(Go back to all FAQs HERE)
Updated November 1, 2024
ALL orders are shipping within one week and there’s no going back from here!
This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
Sign up for email updates by scrolling down to the bottom left sign-up field and subscribing (best method), watch our blog, and/or follow our Facebook and Instagram @QuikrStuff pages to stay tuned in to QuikrStuff’s story.
UPDATED NOVEMBER 2024
We are now shipping ALL orders within one week. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
UPDATED FEBRUARY 2024
Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.
Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.
We are using this capital to lock in aluminum pricing and, as a startup, in lieu of paying interest on loans (for which we don’t qualify for…yet) which would mean raising prices even more.
It’s always a good idea to check with your credit or debit card company about specific consumer protections before using your card.
You can see our daily progress on shipments HERE to get an idea of how we are doing.
Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and are happy to assist you.
If you would like to add items to your existing order(s), place a new order and please use the same email address as your first order. Reply back to us from your email order receipts so we can match to the earlier orders, and key your rack the same.
NOTE: This is the only way we know that you are a repeat customer!
UPDATED JUNE 2024
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
We cannot provide a shipping estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount. You can then choose to complete your order or not.
If your package(s) is arriving via FedEx–which most large packages from us are–we will send you an automated email with tracking information the night your order ships.
IMPORTANT: It is your responsibility to be at the place of delivery to sign for the package(s). If you cannot, we suggest you log into FedEx Delivery Manager and either change the delivery address or choose to “HOLD AT FEDEX OFFICE” so you can pick it up at your convenience and to ensure the package(s) are not stolen. Keep in mind, if you hold at FedEx, you must pick it up within 7 business days or it will be sent back to QuikrStuff. At that point, you will be responsible for any additional shipping charges.
NOTE: FedEx has partnered with many retail stores and you could arrange to pick up your packages at one of them as well.
Another option is to waive the required signature. You MUST state in an email to Support@QuikrStuff.com that you wish to waive the signature requirement and that you understand and agree that the package(s) will no longer be insured and that QuikrStuff will not be responsible for any package that does not arrive and/or is stolen from your property.
Also, waiving the signature requirement must be done PRIOR to the package(s) leaving our facility. We cannot do this after the fact.
FedEx cannot deliver to a P.O. Box #. Please use your street address for shipping, if at all possible.
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
UPDATED SEPTEMBER 2023
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
Features
(Go back to all FAQs HERE)
Updated November 1, 2024
ALL orders are shipping within one week and there’s no going back from here!
This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
Sign up for email updates by scrolling down to the bottom left sign-up field and subscribing (best method), watch our blog, and/or follow our Facebook and Instagram @QuikrStuff pages to stay tuned in to QuikrStuff’s story.
UPDATED NOVEMBER 2024
We are now shipping ALL orders within one week. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
UPDATED FEBRUARY 2024
Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.
Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.
We are using this capital to lock in aluminum pricing and, as a startup, in lieu of paying interest on loans (for which we don’t qualify for…yet) which would mean raising prices even more.
It’s always a good idea to check with your credit or debit card company about specific consumer protections before using your card.
You can see our daily progress on shipments HERE to get an idea of how we are doing.
Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and are happy to assist you.
If you would like to add items to your existing order(s), place a new order and please use the same email address as your first order. Reply back to us from your email order receipts so we can match to the earlier orders, and key your rack the same.
NOTE: This is the only way we know that you are a repeat customer!
UPDATED JUNE 2024
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
We cannot provide a shipping estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount. You can then choose to complete your order or not.
If your package(s) is arriving via FedEx–which most large packages from us are–we will send you an automated email with tracking information the night your order ships.
IMPORTANT: It is your responsibility to be at the place of delivery to sign for the package(s). If you cannot, we suggest you log into FedEx Delivery Manager and either change the delivery address or choose to “HOLD AT FEDEX OFFICE” so you can pick it up at your convenience and to ensure the package(s) are not stolen. Keep in mind, if you hold at FedEx, you must pick it up within 7 business days or it will be sent back to QuikrStuff. At that point, you will be responsible for any additional shipping charges.
NOTE: FedEx has partnered with many retail stores and you could arrange to pick up your packages at one of them as well.
Another option is to waive the required signature. You MUST state in an email to Support@QuikrStuff.com that you wish to waive the signature requirement and that you understand and agree that the package(s) will no longer be insured and that QuikrStuff will not be responsible for any package that does not arrive and/or is stolen from your property.
Also, waiving the signature requirement must be done PRIOR to the package(s) leaving our facility. We cannot do this after the fact.
FedEx cannot deliver to a P.O. Box #. Please use your street address for shipping, if at all possible.
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
UPDATED SEPTEMBER 2023
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
General Quik-Rack Questions
(Go back to all FAQs HERE)
Updated November 1, 2024
ALL orders are shipping within one week and there’s no going back from here!
This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
Sign up for email updates by scrolling down to the bottom left sign-up field and subscribing (best method), watch our blog, and/or follow our Facebook and Instagram @QuikrStuff pages to stay tuned in to QuikrStuff’s story.
UPDATED NOVEMBER 2024
We are now shipping ALL orders within one week. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
UPDATED FEBRUARY 2024
Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.
Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.
We are using this capital to lock in aluminum pricing and, as a startup, in lieu of paying interest on loans (for which we don’t qualify for…yet) which would mean raising prices even more.
It’s always a good idea to check with your credit or debit card company about specific consumer protections before using your card.
You can see our daily progress on shipments HERE to get an idea of how we are doing.
Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and are happy to assist you.
If you would like to add items to your existing order(s), place a new order and please use the same email address as your first order. Reply back to us from your email order receipts so we can match to the earlier orders, and key your rack the same.
NOTE: This is the only way we know that you are a repeat customer!
UPDATED JUNE 2024
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
We cannot provide a shipping estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount. You can then choose to complete your order or not.
If your package(s) is arriving via FedEx–which most large packages from us are–we will send you an automated email with tracking information the night your order ships.
IMPORTANT: It is your responsibility to be at the place of delivery to sign for the package(s). If you cannot, we suggest you log into FedEx Delivery Manager and either change the delivery address or choose to “HOLD AT FEDEX OFFICE” so you can pick it up at your convenience and to ensure the package(s) are not stolen. Keep in mind, if you hold at FedEx, you must pick it up within 7 business days or it will be sent back to QuikrStuff. At that point, you will be responsible for any additional shipping charges.
NOTE: FedEx has partnered with many retail stores and you could arrange to pick up your packages at one of them as well.
Another option is to waive the required signature. You MUST state in an email to Support@QuikrStuff.com that you wish to waive the signature requirement and that you understand and agree that the package(s) will no longer be insured and that QuikrStuff will not be responsible for any package that does not arrive and/or is stolen from your property.
Also, waiving the signature requirement must be done PRIOR to the package(s) leaving our facility. We cannot do this after the fact.
FedEx cannot deliver to a P.O. Box #. Please use your street address for shipping, if at all possible.
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
UPDATED SEPTEMBER 2023
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
Usage and Troubleshooting
(Go back to all FAQs HERE)
Updated November 1, 2024
ALL orders are shipping within one week and there’s no going back from here!
This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
Sign up for email updates by scrolling down to the bottom left sign-up field and subscribing (best method), watch our blog, and/or follow our Facebook and Instagram @QuikrStuff pages to stay tuned in to QuikrStuff’s story.
UPDATED NOVEMBER 2024
We are now shipping ALL orders within one week. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
UPDATED FEBRUARY 2024
Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.
Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.
We are using this capital to lock in aluminum pricing and, as a startup, in lieu of paying interest on loans (for which we don’t qualify for…yet) which would mean raising prices even more.
It’s always a good idea to check with your credit or debit card company about specific consumer protections before using your card.
You can see our daily progress on shipments HERE to get an idea of how we are doing.
Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and are happy to assist you.
If you would like to add items to your existing order(s), place a new order and please use the same email address as your first order. Reply back to us from your email order receipts so we can match to the earlier orders, and key your rack the same.
NOTE: This is the only way we know that you are a repeat customer!
UPDATED JUNE 2024
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
We cannot provide a shipping estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount. You can then choose to complete your order or not.
If your package(s) is arriving via FedEx–which most large packages from us are–we will send you an automated email with tracking information the night your order ships.
IMPORTANT: It is your responsibility to be at the place of delivery to sign for the package(s). If you cannot, we suggest you log into FedEx Delivery Manager and either change the delivery address or choose to “HOLD AT FEDEX OFFICE” so you can pick it up at your convenience and to ensure the package(s) are not stolen. Keep in mind, if you hold at FedEx, you must pick it up within 7 business days or it will be sent back to QuikrStuff. At that point, you will be responsible for any additional shipping charges.
NOTE: FedEx has partnered with many retail stores and you could arrange to pick up your packages at one of them as well.
Another option is to waive the required signature. You MUST state in an email to Support@QuikrStuff.com that you wish to waive the signature requirement and that you understand and agree that the package(s) will no longer be insured and that QuikrStuff will not be responsible for any package that does not arrive and/or is stolen from your property.
Also, waiving the signature requirement must be done PRIOR to the package(s) leaving our facility. We cannot do this after the fact.
FedEx cannot deliver to a P.O. Box #. Please use your street address for shipping, if at all possible.
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
UPDATED SEPTEMBER 2023
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
Future Plans Questions
(Go back to all FAQs HERE)
Updated November 1, 2024
ALL orders are shipping within one week and there’s no going back from here!
This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
Sign up for email updates by scrolling down to the bottom left sign-up field and subscribing (best method), watch our blog, and/or follow our Facebook and Instagram @QuikrStuff pages to stay tuned in to QuikrStuff’s story.
UPDATED NOVEMBER 2024
We are now shipping ALL orders within one week. This leaves very little time to make changes to your order before it leaves our factory, so please contact us immediately if you need anything else before your order ships. support@quikrstuff.com
UPDATED FEBRUARY 2024
Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.
Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.
We are using this capital to lock in aluminum pricing and, as a startup, in lieu of paying interest on loans (for which we don’t qualify for…yet) which would mean raising prices even more.
It’s always a good idea to check with your credit or debit card company about specific consumer protections before using your card.
You can see our daily progress on shipments HERE to get an idea of how we are doing.
Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and are happy to assist you.
If you would like to add items to your existing order(s), place a new order and please use the same email address as your first order. Reply back to us from your email order receipts so we can match to the earlier orders, and key your rack the same.
NOTE: This is the only way we know that you are a repeat customer!
UPDATED JUNE 2024
We only ship to USA (Lower 48 states), APOs, Alaska, Hawaii and Canada – priced at current rates. Free shipping is NOT included with any shipments, as shipping and fuel charges are extremely volatile. Our shipping charges are determined based on each customer’s individual address, rather than charging the people close to us more to make up for the people farther away.
We cannot provide a shipping estimate to your area. To determine your shipping cost, put the items you’re interested in ordering into the cart and go through the checkout process until you see the shipping amount. You can then choose to complete your order or not.
If your package(s) is arriving via FedEx–which most large packages from us are–we will send you an automated email with tracking information the night your order ships.
IMPORTANT: It is your responsibility to be at the place of delivery to sign for the package(s). If you cannot, we suggest you log into FedEx Delivery Manager and either change the delivery address or choose to “HOLD AT FEDEX OFFICE” so you can pick it up at your convenience and to ensure the package(s) are not stolen. Keep in mind, if you hold at FedEx, you must pick it up within 7 business days or it will be sent back to QuikrStuff. At that point, you will be responsible for any additional shipping charges.
NOTE: FedEx has partnered with many retail stores and you could arrange to pick up your packages at one of them as well.
Another option is to waive the required signature. You MUST state in an email to Support@QuikrStuff.com that you wish to waive the signature requirement and that you understand and agree that the package(s) will no longer be insured and that QuikrStuff will not be responsible for any package that does not arrive and/or is stolen from your property.
Also, waiving the signature requirement must be done PRIOR to the package(s) leaving our facility. We cannot do this after the fact.
FedEx cannot deliver to a P.O. Box #. Please use your street address for shipping, if at all possible.
If you must use a P.O. box, you have to type in the street address of the post office where your box is.
Use this format (P.O. Box is 702):
241 N 4th St #702
City, State Zip
Do NOT write it like this:
241 N 4th St, P.O. Box 702
City, State Zip
If FedEx sees a P.O. box, they will return the packages.
UPDATED SEPTEMBER 2023
Yes, you’ll receive tracking info via email once your order is loaded into Santa’s sleigh 🙂
Current Patents
Quik Rack Mach2 founder/designer Cal M. Phillips owns these 14 patents covering the new Quik Rack Mach2 design:
Canada Patent 2956005: Carrier for a two-wheeled vehicle
U.S. Patent 9902222: Captive pin apparatus for retention of a drawbar in a trailer hitch receiver
U.S. Patent 9956922: Carrier for a two-wheeled vehicle
U.S. Patent 10005329: Captive pin apparatus for retention of a drawbar in a trailer hitch receiver (continuation in part)
U.S. Patent 10011237: Bike carrier pivot mechanism division patent
U.S. Patent 10059276: Carrier for a two-wheeled vehicle
U.S. Patent 10065568: Bike carrier tray assembly with automatic tray position lock
U.S. Patent 10071695: Sliding pawl on a ratchet bar
U.S. Patent 10086769: Bike carrier tray assembly with automatic tray position lock
U.S. Patent 10099525: Trailer hitch draw-bar tightening mechanism
U.S. Patent 10106100: Secure latch for coupled assemblies
U.S. Patent 10124740: Bike carrier with automatic tray position lock
U.S. Patent 10150424: Adjustable retention arm for a bike carrier
U.S. Patent 10167887: Beam joining apparatus with bolt and threaded wedge
Also:
U.S. Patent 5833074: Fast-loading, protective bicycle rack (Patent for the original Quik-Rack) **Now expired**
U.S. Patent 6620081: Exercise stand and centrifugal resistance unit for a bicycle. **Notice of infringement filed**
Cal Phillips has 19 other patents that cover bicycle-related products.