(Go back to all FAQs HERE)

NOTE: For access to our NEW Live Production Queue and more info, click HERE (and bookmark this new page

Why does it say “HOLD” on my order in the Production Queue?  Go to this, the next FAQ

go to this NEW page – Production Queue Page

Updated 3-12-2022

NOTE: We just started sending remainder invoices for the last tranche of deposits, so check your email in the coming days.

Either you have not responded to our request for an address verification for shipping OR we have some other issue to be resolved, such as:

1. WE have not gotten to your email reply as we are SWAMPED! Sorry!!!
2. OR We haven’t sent you the automated address confirmation email yet (that is when you see a bunch of HOLDs together) They go out roughly 2 weeks before your rack goes into production. – check your spam
3. OR Deposit remainder invoice not paid – check your spam

When we have received your response to the confirmation email and resolved all issues, we will change out HOLD to CONFIRMED.

If we are building your rack, it will say IN-PROCESS

Please look for our emails and respond promptly so we don’t skip you in the queue. We are getting 100’s of emails a day and the more proactive you can be with us, the better for us all 🙂

NOTE: The website answers almost every question that has been asked of us. We update it constantly and add FAQs immediately when appropriate. The more you search the website and look for answers, the more time we can spend on other tasks.

Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.

Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.

We are using this capital to lock in aluminum pricing. And, as a startup, instead of paying interest on loans (for which we don’t qualify for…yet) and raising prices even more. Everything we buy is financed in some way and we are no exception.

We always suggest using a credit card vs a debit card to protect yourself. Let’s be honest here…you never know what could happen. Heard of Sears, Kmart, Texaco?

You can see our daily progress on shipments HERE to get an idea of how we are doing.

Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and the current issues with the supply chain with all industries.

The discounted waitlist period ended September 7, 2020. We sent notices of this deadline on 8/30 and 9/3, with 48 and 24-hour notices. As much as we’d like to extend this offer, it is not sustainable for us to do so as a startup company. 

Free FedEx ground for orders of $499 or more, for the 48 contiguous states, otherwise $55 per rack/box.

Canada is $119 per box.

APOs, Alaska and Hawaii priced at current rates.

Yes, you’ll receive tracking info once your order is loaded into Santa’s sleigh 🙂

(Go back to all FAQs HERE)

NOTE: For access to our NEW Live Production Queue and more info, click HERE (and bookmark this new page

Why does it say “HOLD” on my order in the Production Queue?  Go to this, the next FAQ

go to this NEW page – Production Queue Page

Updated 3-12-2022

NOTE: We just started sending remainder invoices for the last tranche of deposits, so check your email in the coming days.

Either you have not responded to our request for an address verification for shipping OR we have some other issue to be resolved, such as:

1. WE have not gotten to your email reply as we are SWAMPED! Sorry!!!
2. OR We haven’t sent you the automated address confirmation email yet (that is when you see a bunch of HOLDs together) They go out roughly 2 weeks before your rack goes into production. – check your spam
3. OR Deposit remainder invoice not paid – check your spam

When we have received your response to the confirmation email and resolved all issues, we will change out HOLD to CONFIRMED.

If we are building your rack, it will say IN-PROCESS

Please look for our emails and respond promptly so we don’t skip you in the queue. We are getting 100’s of emails a day and the more proactive you can be with us, the better for us all 🙂

NOTE: The website answers almost every question that has been asked of us. We update it constantly and add FAQs immediately when appropriate. The more you search the website and look for answers, the more time we can spend on other tasks.

Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.

Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.

We are using this capital to lock in aluminum pricing. And, as a startup, instead of paying interest on loans (for which we don’t qualify for…yet) and raising prices even more. Everything we buy is financed in some way and we are no exception.

We always suggest using a credit card vs a debit card to protect yourself. Let’s be honest here…you never know what could happen. Heard of Sears, Kmart, Texaco?

You can see our daily progress on shipments HERE to get an idea of how we are doing.

Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and the current issues with the supply chain with all industries.

The discounted waitlist period ended September 7, 2020. We sent notices of this deadline on 8/30 and 9/3, with 48 and 24-hour notices. As much as we’d like to extend this offer, it is not sustainable for us to do so as a startup company. 

Free FedEx ground for orders of $499 or more, for the 48 contiguous states, otherwise $55 per rack/box.

Canada is $119 per box.

APOs, Alaska and Hawaii priced at current rates.

Yes, you’ll receive tracking info once your order is loaded into Santa’s sleigh 🙂

(Go back to all FAQs HERE)

NOTE: For access to our NEW Live Production Queue and more info, click HERE (and bookmark this new page

Why does it say “HOLD” on my order in the Production Queue?  Go to this, the next FAQ

go to this NEW page – Production Queue Page

Updated 3-12-2022

NOTE: We just started sending remainder invoices for the last tranche of deposits, so check your email in the coming days.

Either you have not responded to our request for an address verification for shipping OR we have some other issue to be resolved, such as:

1. WE have not gotten to your email reply as we are SWAMPED! Sorry!!!
2. OR We haven’t sent you the automated address confirmation email yet (that is when you see a bunch of HOLDs together) They go out roughly 2 weeks before your rack goes into production. – check your spam
3. OR Deposit remainder invoice not paid – check your spam

When we have received your response to the confirmation email and resolved all issues, we will change out HOLD to CONFIRMED.

If we are building your rack, it will say IN-PROCESS

Please look for our emails and respond promptly so we don’t skip you in the queue. We are getting 100’s of emails a day and the more proactive you can be with us, the better for us all 🙂

NOTE: The website answers almost every question that has been asked of us. We update it constantly and add FAQs immediately when appropriate. The more you search the website and look for answers, the more time we can spend on other tasks.

Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.

Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.

We are using this capital to lock in aluminum pricing. And, as a startup, instead of paying interest on loans (for which we don’t qualify for…yet) and raising prices even more. Everything we buy is financed in some way and we are no exception.

We always suggest using a credit card vs a debit card to protect yourself. Let’s be honest here…you never know what could happen. Heard of Sears, Kmart, Texaco?

You can see our daily progress on shipments HERE to get an idea of how we are doing.

Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and the current issues with the supply chain with all industries.

The discounted waitlist period ended September 7, 2020. We sent notices of this deadline on 8/30 and 9/3, with 48 and 24-hour notices. As much as we’d like to extend this offer, it is not sustainable for us to do so as a startup company. 

Free FedEx ground for orders of $499 or more, for the 48 contiguous states, otherwise $55 per rack/box.

Canada is $119 per box.

APOs, Alaska and Hawaii priced at current rates.

Yes, you’ll receive tracking info once your order is loaded into Santa’s sleigh 🙂

(Go back to all FAQs HERE)

NOTE: For access to our NEW Live Production Queue and more info, click HERE (and bookmark this new page

Why does it say “HOLD” on my order in the Production Queue?  Go to this, the next FAQ

go to this NEW page – Production Queue Page

Updated 3-12-2022

NOTE: We just started sending remainder invoices for the last tranche of deposits, so check your email in the coming days.

Either you have not responded to our request for an address verification for shipping OR we have some other issue to be resolved, such as:

1. WE have not gotten to your email reply as we are SWAMPED! Sorry!!!
2. OR We haven’t sent you the automated address confirmation email yet (that is when you see a bunch of HOLDs together) They go out roughly 2 weeks before your rack goes into production. – check your spam
3. OR Deposit remainder invoice not paid – check your spam

When we have received your response to the confirmation email and resolved all issues, we will change out HOLD to CONFIRMED.

If we are building your rack, it will say IN-PROCESS

Please look for our emails and respond promptly so we don’t skip you in the queue. We are getting 100’s of emails a day and the more proactive you can be with us, the better for us all 🙂

NOTE: The website answers almost every question that has been asked of us. We update it constantly and add FAQs immediately when appropriate. The more you search the website and look for answers, the more time we can spend on other tasks.

Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.

Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.

We are using this capital to lock in aluminum pricing. And, as a startup, instead of paying interest on loans (for which we don’t qualify for…yet) and raising prices even more. Everything we buy is financed in some way and we are no exception.

We always suggest using a credit card vs a debit card to protect yourself. Let’s be honest here…you never know what could happen. Heard of Sears, Kmart, Texaco?

You can see our daily progress on shipments HERE to get an idea of how we are doing.

Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and the current issues with the supply chain with all industries.

The discounted waitlist period ended September 7, 2020. We sent notices of this deadline on 8/30 and 9/3, with 48 and 24-hour notices. As much as we’d like to extend this offer, it is not sustainable for us to do so as a startup company. 

Free FedEx ground for orders of $499 or more, for the 48 contiguous states, otherwise $55 per rack/box.

Canada is $119 per box.

APOs, Alaska and Hawaii priced at current rates.

Yes, you’ll receive tracking info once your order is loaded into Santa’s sleigh 🙂

(Go back to all FAQs HERE)

NOTE: For access to our NEW Live Production Queue and more info, click HERE (and bookmark this new page

Why does it say “HOLD” on my order in the Production Queue?  Go to this, the next FAQ

go to this NEW page – Production Queue Page

Updated 3-12-2022

NOTE: We just started sending remainder invoices for the last tranche of deposits, so check your email in the coming days.

Either you have not responded to our request for an address verification for shipping OR we have some other issue to be resolved, such as:

1. WE have not gotten to your email reply as we are SWAMPED! Sorry!!!
2. OR We haven’t sent you the automated address confirmation email yet (that is when you see a bunch of HOLDs together) They go out roughly 2 weeks before your rack goes into production. – check your spam
3. OR Deposit remainder invoice not paid – check your spam

When we have received your response to the confirmation email and resolved all issues, we will change out HOLD to CONFIRMED.

If we are building your rack, it will say IN-PROCESS

Please look for our emails and respond promptly so we don’t skip you in the queue. We are getting 100’s of emails a day and the more proactive you can be with us, the better for us all 🙂

NOTE: The website answers almost every question that has been asked of us. We update it constantly and add FAQs immediately when appropriate. The more you search the website and look for answers, the more time we can spend on other tasks.

Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.

Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.

We are using this capital to lock in aluminum pricing. And, as a startup, instead of paying interest on loans (for which we don’t qualify for…yet) and raising prices even more. Everything we buy is financed in some way and we are no exception.

We always suggest using a credit card vs a debit card to protect yourself. Let’s be honest here…you never know what could happen. Heard of Sears, Kmart, Texaco?

You can see our daily progress on shipments HERE to get an idea of how we are doing.

Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and the current issues with the supply chain with all industries.

The discounted waitlist period ended September 7, 2020. We sent notices of this deadline on 8/30 and 9/3, with 48 and 24-hour notices. As much as we’d like to extend this offer, it is not sustainable for us to do so as a startup company. 

Free FedEx ground for orders of $499 or more, for the 48 contiguous states, otherwise $55 per rack/box.

Canada is $119 per box.

APOs, Alaska and Hawaii priced at current rates.

Yes, you’ll receive tracking info once your order is loaded into Santa’s sleigh 🙂

(Go back to all FAQs HERE)

NOTE: For access to our NEW Live Production Queue and more info, click HERE (and bookmark this new page

Why does it say “HOLD” on my order in the Production Queue?  Go to this, the next FAQ

go to this NEW page – Production Queue Page

Updated 3-12-2022

NOTE: We just started sending remainder invoices for the last tranche of deposits, so check your email in the coming days.

Either you have not responded to our request for an address verification for shipping OR we have some other issue to be resolved, such as:

1. WE have not gotten to your email reply as we are SWAMPED! Sorry!!!
2. OR We haven’t sent you the automated address confirmation email yet (that is when you see a bunch of HOLDs together) They go out roughly 2 weeks before your rack goes into production. – check your spam
3. OR Deposit remainder invoice not paid – check your spam

When we have received your response to the confirmation email and resolved all issues, we will change out HOLD to CONFIRMED.

If we are building your rack, it will say IN-PROCESS

Please look for our emails and respond promptly so we don’t skip you in the queue. We are getting 100’s of emails a day and the more proactive you can be with us, the better for us all 🙂

NOTE: The website answers almost every question that has been asked of us. We update it constantly and add FAQs immediately when appropriate. The more you search the website and look for answers, the more time we can spend on other tasks.

Currently, to purchase more aluminum for production, we are charging credit cards the day you place the order.

Much like a Kickstarter, we use these funds to increase our output via inventory purchases and capital investments. Unlike Kickstarter, we allow 100% refunds.

We are using this capital to lock in aluminum pricing. And, as a startup, instead of paying interest on loans (for which we don’t qualify for…yet) and raising prices even more. Everything we buy is financed in some way and we are no exception.

We always suggest using a credit card vs a debit card to protect yourself. Let’s be honest here…you never know what could happen. Heard of Sears, Kmart, Texaco?

You can see our daily progress on shipments HERE to get an idea of how we are doing.

Keep in mind, if at any time you want a 100% refund, do not hesitate to ask for one. We understand your support of this startup and the current issues with the supply chain with all industries.

The discounted waitlist period ended September 7, 2020. We sent notices of this deadline on 8/30 and 9/3, with 48 and 24-hour notices. As much as we’d like to extend this offer, it is not sustainable for us to do so as a startup company. 

Free FedEx ground for orders of $499 or more, for the 48 contiguous states, otherwise $55 per rack/box.

Canada is $119 per box.

APOs, Alaska and Hawaii priced at current rates.

Yes, you’ll receive tracking info once your order is loaded into Santa’s sleigh 🙂