UPDATED MARCH 2026
You might notice that the tire arms on your rack look crooked or possibly even bent.

If the spool is slightly slanted, the arm may appear to “bend” and look crooked. Loosen and retighten the tire spools so that they are aligned/evenly positioned on the tire arm. Do this by loosening the gold handle.
Also, you might have to turn the carriage bolt a 1/4 turn either way to make sure the gold lever is tight and against the bar as shown in the picture.
Please watch this video for a visual explanation and solution.
Here is another video that talks about crooked tire arms.
