UPDATED JANUARY 2025 Our products are not compatible with other companies' bike racks. Many customers have ordered and are successfully [Read More]
General
What is your warranty and return policy?
UPDATED SEPTEMBER 2023 You can find our policy link on the footer of the website. Here is the direct link [Read More]
What kind of hardware do you use and how do I maintain it?
UPDATED SEPTEMBER 2023 The rack itself is mainly anodized aluminum with stainless steel fasteners (screws, bolts and nuts) and some brass [Read More]
Do you ship outside the USA?
UPDATED SEPTEMBER 2023 We are only shipping to the USA (Alaska and Hawaii included), US Military, and Canada at this time. We currently [Read More]
Is it available for pickup?
UPDATED Feb 2025 We are happy to arrange for locals to pick up their rack. When placing your order, please select the "Local Pick-Up" option [Read More]
