Hi everyone,
We are thrilled to announce a successful launch that resulted in selling out of our first batch! In response, we are increasing our next batch size to 500, which can be produced in about 90 days. So below are some Waitlist questions and FAQs on the rack.
NEWS: We are a finalist in the Greater Colorado Pitch Series, where we’ll be competing for a $250,000 investment to put towards production expansion! And you can watch LIVE July 30 from 1-2p.m. MT HERE.
Join us and root us on!
And….Want to see a video demo of the Mach2? Click HERE
Waitlist 101
We understand there might be some confusion about when you can order your rack. Though the presale email said “starting to take orders 7/7/20,” that did not mean that everyone on the waitlist would be able to order on that date. This meant we would start sending the “order now” message to our waitlist in increasingly larger batches.
To expand our production speed to meet demand, waitlist deposits and purchases will be invested in additional automated CNC machines. It’s our own version of “Kickstarter”, but with the waiting list, we can do it ourselves, thanks to you all.
- You will receive a unique link to purchase when it is your turn to buy.
- We do not know exactly when you will receive your email; as it is a function of how many orders are placed before you, which varies with each email batch. To give you an idea, we have emailed roughly 1000 people and sold, or took deposits, on 100 racks.
- We are now sending out in 500 person batches to make the process faster.
- There will be approximately 72 hours between email batches, allowing you time to buy before those below you on the list.
- If you’re unable to purchase within 72 hours of receiving your link, we know things happen, just email us if you missed the window. But email us right away, please!!!
- When we have gone through the waiting list, discounted pricing will end and we will begin taking orders from the general public.
Common FAQs:
- Many of you sent the email equivalent of this meme, trying to figure out exactly what day and time you’ll get the greenlight.
- No need to crunch numbers – you’ll get an email when it’s your turn to buy! (see above)
- Where are you at on the waitlist, numberwise?
- Many of you sent the email equivalent of this meme, trying to figure out exactly what day and time you’ll get the greenlight.
- No need to crunch numbers – you’ll get an email when it’s your turn to buy! (see above)
- If I order now, when will it ship?
- Shipping speed is a function of how orders are placed before you. This varies with every batch. We are shipping racks everyday.
- Since we are sold out, any NEW orders after July 27th should be shipping in about 90 days
- Can I track my order?
- Yes, you’ll receive tracking info once it has shipped.
- Can I put a deposit down on the 1-¼”? Can I put that towards the discounted 2” if I change my mind? Or vice versa?
- Yes
- If I buy a rack now, can I put a deposit down towards future discounted Add-on(s)?
- No, you must purchase everything at once to take advantage of the special waitlist pricing.
- How much is shipping?
- Shipping is free FedEx ground for orders $499+ in the 48 contiguous states. FedEx 2-day is $55 and overnight is $89. Canada is $49 per box.
Don’t see your question above? Swing by our FAQ page. If you don’t see it there, Contact Us!
Thank you for holding out for the latest & greatest from the Quik Rack Mach2 family! We are excited to support your future two-wheeled adventures!
Happy riding,
QuikrStuff team